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Why Choose Beauty of Joseon?

Hanbang Ingredients

Inspired by traditional Korean medicine, Beauty of Joseon incorporates natural ingredients like rice, ginseng, and mugwort, renowned for their therapeutic properties. These time-honoured ingredients nourish the skin and support its natural balance.

Cruelty-Free Commitment

Beauty of Joseon is dedicated to ethical practices, ensuring no animal testing is conducted at any stage of production. Enjoy skincare that’s as kind to animals as it is to your skin.

Tailored for All Skin Types

From lightweight sunscreens to deeply hydrating creams, Beauty of Joseon offers products designed to meet the diverse needs of all skin types. Whether you’re seeking hydration, protection, or a radiant glow, Beauty of Joseon has you covered.

FAQ About Beauty of Joseon

What is Hanbang?

Hanbang refers to traditional Korean medicine that incorporates herbal remedies and natural ingredients to promote holistic healing and wellness. Rooted in centuries-old practices, Hanbang focuses on restoring balance within the body to improve overall health and vitality.

In skincare, Hanbang utilises natural, therapeutic ingredients such as ginseng, rice, mugwort, and green tea, known for their calming, nourishing, and rejuvenating properties. These ingredients are combined with modern scientific formulations to create effective products that address contemporary skincare concerns.

Beauty of Joseon exemplifies Hanbang-inspired skincare, blending these time-honoured principles with modern innovations to nurture and protect the skin naturally.

What is Beauty of Joseon known for?

Beauty of Joseon is renowned for its use of Hanbang ingredients and modern formulations to create skincare that’s both effective and comforting. Its Relief Sun, Matte Sun Stick, and Dynasty Cream are celebrated favourites worldwide.

Is Beauty of Joseon suitable for sensitive skin?

Yes, Beauty of Joseon products are formulated with gentle, natural ingredients that are ideal for sensitive skin. The Relief Sun and Matte Sun Stick are perfect examples, offering soothing hydration and protection without irritation.

Where is Beauty of Joseon made?

Beauty of Joseon products are made in South Korea, combining the heritage of traditional Korean medicine with cutting-edge skincare science.

How should I incorporate Beauty of Joseon into my routine?

Start your day with the Relief Sun or Matte Sun Stick for sun protection, and finish with the Dynasty Cream for deep hydration and nourishment. Each product works seamlessly within a morning or evening skincare routine.

Are Beauty of Joseon products cruelty-free?

Yes, all Beauty of Joseon products are 100% cruelty-free, ensuring no animal testing is conducted during their creation.

Where can I buy Beauty of Joseon products in New Zealand?

You can find Beauty of Joseon products at Matakana Pharmacy, where our team can help you choose the perfect products for your skincare needs.

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What is your shipping policy?


For New Zealand: We offer free tracked shipping on all orders over 75NZD.
 
For Australia: We offer free tracked DHL EXPRESS shipping over 110AUD.
 
For remaining countries we are working to achieve better rates but for the moment shipping is DHL, EPS or FEDEX Services shipping for 99NZD.

Shipping to USA is not available at this time.

Click and Collect is also available to those local shoppers. Please allow some time to prepare your order. You will receive a pick up notification email once your order is ready for collection.

Customs, Duties & Fees
Please note that we are not liable for any customs delays, procedures, tariffs, or additional fees that may be imposed by the destination country’s authorities. Any charges, such as duties or import taxes, are the responsibility of the recipient and may be due at the time of delivery. We recommend contacting your local customs office if you have any questions regarding applicable duties and taxes.

Courier Delays & Delivery Times
While we endeavor to ship orders promptly using reliable courier services, delivery times can vary, and delays can occasionally occur beyond our control. We cannot be held responsible for unforeseen courier delays, including those caused by weather, logistical issues, or public holidays. If your order is taking longer than expected, we recommend tracking it using the details provided or contacting the courier directly for further assistance.

Holiday Deliveries
Deliveries over the Christmas and New Year period is usually subject to delays due to our logistical partners being closed on weekends and public holidays which in turn creates a backlog. They also often have delivery drivers on leave and function at 50-70% driver capacity. Please anticipate delays of up to 5 additional working days during this busy holiday season

Prefer hands-on shopping vs online?


If you wish to pop into our physical store we operate out of the gorgeous Matakana Village nestled 20 minutes north of Auckland. Find our address and hours on our contact us page.
Life Hack: Come up on a Saturday and experience the New Zealand Famous Matakana Farmer’s Market in full swing for artesian, boutique organic offerings and merriment (often accompanied by waterside seating and live music!). Mention our website referred you up and well give 5% off storewide on top of any other offers we have that day.

 

7 Day Rule


You may return any unopened item that is still in its original packaging to Matakana Online Pharmacy within SEVEN days of receipt of your order (as recorded by the courier) for an exchange for another product or, under special circumstances, a full refund (see below). We can process returns and refunds only for items purchased from Matakana Pharmacy. If the returned item/s are not damaged or in unacceptable state asa reason for return then this will not be accepted for exchange/credit even if this is of no fault of your own (courier mistake/damage). Please be aware that return courier charges are the responsibility of the consumer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

Consumers Guarantee/Refund


We will meet all our obligations under the Consumer Guarantees Act. Items that are returned more than SEVEN days after delivery and/or are unable to be resold as new cannot be exchanged or refunded. We cannot accept items for exchange that are returned after SEVEN days. Please note that we are not obligated to refund items unless they are defective or damaged.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

Refund of Shipping Costs


Please note we will only refund shipping costs if the return is a result of our error and not by third party (for example damaged by a courier/shipping). A full refund will be given in this instance. If you are returning because item is no longer required, or ordered in error you may be asked to pay the re-shipping fee for exchanges alongside any other additional costs.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

Clearance/sale Items


Please note that we are unable to accept back clearance stock or items purchased on sale for exchange or refund because you have ordered the wrong item, or changed your mind, so please choose carefully. We will however refund/replace your clearance item if it is faulty or damaged in transit from leaving our premises.

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