Free shipping NZ wide on orders over $50
+ Triple Ceramide Complex (Ceramide EOP, Ceramide NP, Ceramide AP)
Naturally-occurring lipids (fats) found in the skin's structure that retain water, making them highly skin-replenishing and restoring.
Replenishes natural collagen stores and boosts collagen production for smooth, supple skin.
+ Sodium Hyaluronate (Hyaluronic Acid)
An advanced water-binding ingredient that increases hydration and gives a plump, smooth appearance to the skin.
A highly effective antioxidant, anti-aging superstar for the skin.
+ Shea Butter
Highly moisturising and soothing, shea butter also has impressive antioxidant qualities.
Ultra-soothing, calming, and brightening for all skin types.
+ AHA / Glycolic Acid
A gentle exfoliant to smooth and brighten the skin.
Usage
For best results, apply twice daily all over the body. Use alongside an Adashiko Collagen powder for full-body anti-aging and hydration.
Caution
Avoid contact with the eyes. Discontinue use if irritation occurs. Store in a cool, dry place away from direct sunlight.
Cruelty-free. No mineral oil, alcohol, artificial colour or fragrance.
Made in New Zealand from imported Japanese ingredients.
Step 1: For those who have not yet registered with PracPharm, please initiate the process by signing up here.
Step 2: Upon registration, you are required to complete an online consultation form for each product you intend to purchase. This form will be evaluated by one of our qualified practitioners, who will contact you to confirm that the selected products are suitable for your needs and conduct any necessary consultations.
Upon successful login to the website, you will gain the privilege to view the prices of our Practitioner Range products and proceed with your purchases.
For New Zealand: We offer free tracked shipping on all orders over 50NZD.
For Australia: We offer free tracked DHL EXPRESS shipping over 250NZD.
For United States of America: We offer free tracked DHL EXPRESS shipping over 250NZD and a flat fee of $45 NZD otherwise.
For remaining countries we are working to achieve better rates but for the moment shipping is DHL, EPS or FEDEX Services shipping for 99NZD.
Click and Collect is also available to those local shoppers. Please allow some time to prepare your order. You will receive a pick up notification email once your order is ready for collection.
If you wish to pop into our physical store we operate out of the gorgeous Matakana Village nestled 20 minutes north of Auckland. Find our address and hours on our contact us page.
Life Hack: Come up on a Saturday and experience the New Zealand Famous Matakana Farmer’s Market in full swing for artesian, boutique organic offerings and merriment (often accompanied by waterside seating and live music!). Mention our website referred you up and well give 5% off storewide on top of any other offers we have that day.
You may return any unopened item that is still in its original packaging to Matakana Online Pharmacy within SEVEN days of receipt of your order (as recorded by the courier) for an exchange for another product or, under special circumstances, a full refund (see below). We can process returns and refunds only for items purchased from Matakana Pharmacy. If the returned item/s are not damaged or in unacceptable state asa reason for return then this will not be accepted for exchange/credit even if this is of no fault of your own (courier mistake/damage). Please be aware that return courier charges are the responsibility of the consumer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We will meet all our obligations under the Consumer Guarantees Act. Items that are returned more than SEVEN days after delivery and/or are unable to be resold as new cannot be exchanged or refunded. We cannot accept items for exchange that are returned after SEVEN days. Please note that we are not obligated to refund items unless they are defective or damaged.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Please note we will only refund shipping costs if the return is a result of our error and not by third party (for example damaged by a courier/shipping). A full refund will be given in this instance. If you are returning because item is no longer required, or ordered in error you may be asked to pay the re-shipping fee for exchanges alongside any other additional costs.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
