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Image of the ordinary niacinamide 10% + zinc 1% 60ml
Image of niacinamide 10% + zinc 1% droplets
Image of the ordinary niacinamide 10% + zinc 1% 60ml
Image of niacinamide 10% + zinc 1% droplets
Image of the ordinary niacinamide 10% + zinc 1% 60ml
Image of niacinamide 10% + zinc 1% droplets
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Featured Products, MP, Skincare

Niacinamide 10% + Zinc 1% 60ml

$32.99

VENDOR: The Ordinary

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PRODUCT INFORMATION

Description

Skin Type: Combination, Dry, Normal, Oily

Skin Concerns: Breakouts / Blemishes, Dullness, Pigmentation & Dark Spots, Uneven Skin Tone

Skincare By Age: 20s, 30s, 40s, 50+, Under 20

What it is:

A high-strength vitamin and mineral blemish formula that reduces the appearance of skin blemishes and congestion.


What it does:

This formula incorporates a high 10% concentration of Niacinamide, as well as a 1% concentration of Zinc to balance visible aspects of sebum activity, thereby reducing the appearance of textural irregularities, enlarged pores and visible shine. Niacinamide, also known as Vitamin B3, is a well-studied active ingredient that is renowned for its multiple benefits on the skin. It contributes to supporting the production of components that play a central role in the structural and functional integrity of the skin.



What else you need to know:

* Niacinamide is not a treatment for Acne. * For persistent Acne-related conditions, we recommend consulting a Physician.
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What is your shipping policy?


For New Zealand: We offer free tracked shipping on all orders over 75NZD.
 
For Australia: We offer free tracked DHL EXPRESS shipping over 110AUD.
 
For remaining countries we are working to achieve better rates but for the moment shipping is DHL, EPS or FEDEX Services shipping for 99NZD.

Shipping to USA is not available at this time.

 
Click and Collect is also available to those local shoppers. Please allow some time to prepare your order. You will receive a pick up notification email once your order is ready for collection.

Customs, Duties & Fees
Please note that we are not liable for any customs delays, procedures, tariffs, or additional fees that may be imposed by the destination country’s authorities. Any charges, such as duties or import taxes, are the responsibility of the recipient and may be due at the time of delivery. We recommend contacting your local customs office if you have any questions regarding applicable duties and taxes.

Courier Delays & Delivery Times
While we endeavor to ship orders promptly using reliable courier services, delivery times can vary, and delays can occasionally occur beyond our control. We cannot be held responsible for unforeseen courier delays, including those caused by weather, logistical issues, or public holidays. If your order is taking longer than expected, we recommend tracking it using the details provided or contacting the courier directly for further assistance.

Prefer hands-on shopping vs online?


If you wish to pop into our physical store we operate out of the gorgeous Matakana Village nestled 20 minutes north of Auckland. Find our address and hours on our contact us page.
Life Hack: Come up on a Saturday and experience the New Zealand Famous Matakana Farmer’s Market in full swing for artesian, boutique organic offerings and merriment (often accompanied by waterside seating and live music!). Mention our website referred you up and well give 5% off storewide on top of any other offers we have that day.

 

7 Day Rule


You may return any unopened item that is still in its original packaging to Matakana Online Pharmacy within SEVEN days of receipt of your order (as recorded by the courier) for an exchange for another product or, under special circumstances, a full refund (see below). We can process returns and refunds only for items purchased from Matakana Pharmacy. If the returned item/s are not damaged or in unacceptable state asa reason for return then this will not be accepted for exchange/credit even if this is of no fault of your own (courier mistake/damage). Please be aware that return courier charges are the responsibility of the consumer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

Consumers Guarantee/Refund


We will meet all our obligations under the Consumer Guarantees Act. Items that are returned more than SEVEN days after delivery and/or are unable to be resold as new cannot be exchanged or refunded. We cannot accept items for exchange that are returned after SEVEN days. Please note that we are not obligated to refund items unless they are defective or damaged.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

Refund of Shipping Costs


Please note we will only refund shipping costs if the return is a result of our error and not by third party (for example damaged by a courier/shipping). A full refund will be given in this instance. If you are returning because item is no longer required, or ordered in error you may be asked to pay the re-shipping fee for exchanges alongside any other additional costs.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

Clearance/sale Items


Please note that we are unable to accept back clearance stock or items purchased on sale for exchange or refund because you have ordered the wrong item, or changed your mind, so please choose carefully. We will however refund/replace your clearance item if it is faulty or damaged in transit from leaving our premises.

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Image of the ordinary niacinamide 10% + zinc 1% 60ml

Niacinamide 10% + Zinc 1% 60ml

$32.99