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Metagenics

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The Pregnancy Supplement Guide

 

Adashiko Japanese Collagen

AKA Super Collagen - working from the inside and out to bring wellness and healthy ageing.

Metagenics

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Our guide to pregnancy supplements
Nutrients to Support Preconception, Pregnancy and Postpartum
Adashiko Japanese Collagen

AKA Super Collagen - working from the inside and out to bring wellness and healthy ageing.

Matakana Pharmacy

Welcome to our brand new online boutique! Proudly New Zealand owned and operated, we hand select artisan and premium products alongside essential pharmacy lines to offer you a bespoke experience.


With free overnight* shipping on purchases over 50$ and a free gift with every order we hope you enjoy our handcrafted collections!

Matakana Pharmacy

Matakana Pharmacy, founded in 2006, started as a humble village pharmacy servicing the picturesque Matakana region. Over the years we built a stellar reputation as being New Zealand's top boutique pharmacy. Our offerings were carefully curated to showcase New Zealand made ranges in health and beauty, importing exclusive overseas ranges to offer Kiwis some of the best from international markets as well as becoming suppliers of premium ranges never before seen in Pharmacy


Made in New Zealand

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Putting Our Customers First

Our team work aroundthe clock to carefully hand-pick everything we offer both in-store and online.We aim to only offer the best. Solutions that work. Products that dazzle incomparison with their competition. The best absorbed. The most pure.Sustainably sourced when applicable. Tried and tested. That which is sub-par orinferior will not be part of our offering. We aim to highlight New Zealand madeto help support local production.

Health & Wellbeing Specialists

Our integrativehealth specialists constantly work to help offer the best from both traditionalwestern medical solutions to bespoke prescribed supplement ranges all withclear simple advice on how to best utilise these tools. Our mission now is toduplicate this experience online, to offer customers from around New Zealandand the world the same boutique experience from the comfort of their homes orwithout compromising their busy schedules. We hope you'll stick around, we hopeto continue to impress you from our hand-selected offerings, our amazingcustomer services and our integrative specialist knowledge

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What is your shipping policy?


We offer free tracked nationwide shipping on orders over $30. Regardless of order size. That simple.
Shipping can take up to 5 working days for urban and 10 working days for rural delivery.

 

Prefer hands-on shopping vs online?


If you wish to pop into our physical store we operate out of the gorgeous Matakana Village nestled 20 minutes north of Auckland. Find our address and hours on our contact us page.
Life Hack: Come up on a Saturday and experience the New Zealand Famous Matakana Farmer’s Market in full swing for artesian, boutique organic offerings and merriment (often accompanied by waterside seating and live music!). Mention our website referred you up and well give 5% off storewide on top of any other offers we have that day.

 

7 Day Rule


You may return any unopened item that is still in its original packaging to Matakana Online Pharmacy within SEVEN days of receipt of your order (as recorded by the courier) for an exchange for another product or, under special circumstances, a full refund (see below). We can process returns and refunds only for items purchased from Matakana Pharmacy. If the returned item/s are not damaged or in unacceptable state asa reason for return then this will not be accepted for exchange/credit even if this is of no fault of your own (courier mistake/damage). Please be aware that return courier charges are the responsibility of the consumer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

Consumers Guarantee/Refund


We will meet all our obligations under the Consumer Guarantees Act. Items that are returned more than SEVEN days after delivery and/or are unable to be resold as new cannot be exchanged or refunded. We cannot accept items for exchange that are returned after SEVEN days. Please note that we are not obligated to refund items unless they are defective or damaged.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

Refund of Shipping Costs


Please note we will only refund shipping costs if the return is a result of our error and not by third party (for example damaged by a courier/shipping). A full refund will be given in this instance. If you are returning because item is no longer required, or ordered in error you may be asked to pay the re-shipping fee for exchanges alongside any other additional costs.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

Clearance/sale Items


Please note that we are unable to accept back clearance stock or items purchased on sale for exchange or refund because you have ordered the wrong item, or changed your mind, so please choose carefully. We will however refund/replace your clearance item if it is faulty or damaged in transit from leaving our premises.

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